Even though Bengaluru remains the hub of global capacity centers (GCC) in India, its share in GCC units has seen a decline of 4.4 per cent in the last five financial years, according to an ET analysis.
While the number of GCC units in Bengaluru grew by 41% from about 620 in 2018-19 to about 875 in 2023-24, the city’s share fell from 33.8% to 29.4% during the period.
Bengaluru saw slower growth than the rest of the country, with the total number of GCC units across the country increasing by 62.5% from 1,830 to 2,975 during the five-year period.
According to Chief Strategy Officer Sangeeta Gupta, NASSCOMBengaluru already has the largest number of GCCs, which are also mature and many of these companies could open their second or third centers in smaller cities.
“India’s Tier II and Tier III cities are becoming important in driving GCC growth; accounting for about 7% of total GCC units in FY2024, up from about 5% in FY2019,” the Zinnov-NASSCOM India GCC Landscape Report said. Is 5%.” The total contribution of Bengaluru and National Capital Region (NCR) is 47% IT talent According to the report, in India’s GCC ecosystem.
While Hyderabad saw a slight decline in the share of GCC units from 12.5% five years ago to 12% in 2023-24, Mumbai and Chennai saw a slight increase. While Mumbai’s share increased to 12.2% at about 365 units from 11.7% five years ago, Chennai’s share increased from 9.8% to about 10.2%.
In contrast, NCR’s share was 15.6% with about 465 units in 2023-24, a marginal increase from 15.5% with 285 units in 2018-19. Pune’s share increased from 11.4% to 12.1% during the five-year period.
“This trend cannot be attributed to any one state government because in the last five years, there were multiple regimes of political parties,” said a person tracking the trend. Bengaluru, with its high base and infrastructure constraints, Because of, it’s coming.” gcc development Said in India.
